Its been brought up over the last year or so about the problems with the wing that the dealers are not fixing the bikes under warranty. Some of the complaints are going unanswer from Honda. The extended warranty work is being less cover and coming out of the owners pocket. For me I have been lucky about my bike needing work, nothing has gone wrong. The bike has had its recalls, but nothing else wrong.
My question is ....is American Honda calling the shots on warranty work and not wanting to look bad to mother Honda for bad workmanship or anything else. That they are low balling authorized repair work or hiding it from mother Honda. The Japanese as a car company goes is the opposite direction as I have found and its against the Japanese culture to not try to deliver the best product or stand by it. Its the reason a good % of people in the US are buying the Japanese cars . To me its a American ( the fast buck type) decision doing this.
Just looking for an answer on why riders are having such problems with reqular or extended warranty repair work. I'm basis this on what I read on the board and heard from other riders. Just wondering if we should be sending our complaints to Mother Honda instead.
Dennis
My question is ....is American Honda calling the shots on warranty work and not wanting to look bad to mother Honda for bad workmanship or anything else. That they are low balling authorized repair work or hiding it from mother Honda. The Japanese as a car company goes is the opposite direction as I have found and its against the Japanese culture to not try to deliver the best product or stand by it. Its the reason a good % of people in the US are buying the Japanese cars . To me its a American ( the fast buck type) decision doing this.
Just looking for an answer on why riders are having such problems with reqular or extended warranty repair work. I'm basis this on what I read on the board and heard from other riders. Just wondering if we should be sending our complaints to Mother Honda instead.
Dennis