I have got to give credit to BikeMP3. About a month ago I had a problem with my GL2Way shutting down. It turned out a ground wire on the link cable had come loose. I tried to fix it myself but the small sub-connector would not stay. I posted a thread to Pete about it and he said to send in the connector and they would replace it. I ordered a mic splitter and a SWR meter connector from BIKEMP3. I thought that they would send the link cable along with the order. Got my order in short time but didn't get the link cable. I called BIKEMP3 and Pete called me back within a hour. Pete said that he would like to have me send in the module and CB so they could upgrade it since it was one of the first units purchased. I told Pete I was leaving for Rockies-Gold in Montrose in another week and would like to have a CB for the trip. Pete e-mailed me a pre-paid shipping label and I boxed the unit up and shipped it off last Wednesday. Yesterday, I received an e-mail form BIKEMP3 that my module and CB had been upgraded and shipped and I would received it by FEDEX on Thursday September 1st. I never expected such a fast turn around time from Pete and his crew. Thanks Pete! I called Pete and asked what I owed them for the upgrade and shipping costs. Pete said that it was covered. Thanks Pete again! I look forward to tommorrow when the FEDEX truck drops off my pkg and I can plug everything back together hook up the mic splittler and GPS and be ready to roll on to Montrose. KUDOS to BIKEMP3 for exceptional customer service! I'm one happy camper.