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I installed the J & M (expensive) cell phone interface on my new Wing. Everything seems to work, ring in the headset, etc... I went for a ride today and my wife called. She could barely hear me, even with me shouting. She said it was noisy with a lot of static. Has anyone had any experience with this.

BTW: I'm using HJC Symax II helmet with J & M Elite installed.
 

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The Symax is a very bad Helmet for this as they tend to be noisier than others. Not my opinion, I have read a lot on them and they have been tested for noise against others.
Aside from this, there obviously may be another issue. Check it out while not moving/riding.
 
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