Had similar issues - this is what I did
I bought a 2002 with 10K miles 2 years ago. Previously I had a ST1100 with progressive springs and did not feel the bumps and potholes as I was doing on the GL1800. Several forum memebrs recommended Traxxion suspension service. Due to lack of funds I did not go through the entire package. With recommedation from folks at Traxxion (absolutely courteous and professional) I did the trimmed down version about 1 year ago. I have ridden the bike about 6000 miles after the traxxion upgrade and have been extremly pleased with this. The following were done on my bike and you can check the latest prices on their website. (it cost me arount $1400+ travel)
1) Fork Spring Kit by Traxxion Dynamics, Honda GL1800
2) Install Traxxion Fork Spring Kit (Includes full fork service, cleaning, and inspecting) 3) O.E.M. Fork Seals (pair)
4) O.E.M Fork Bushings
5) Remove and replace the front forks
6) Traxxion GL1800 shock
7) Steel Braided Line - GL1800 Preload Adjuster
8) Install rear shock
I live in richmond and I rode down to Atlanta for a day to get this done. If you are near to Atlanta, look on their website for other locations.
Bottomline, if Traxxion is not doable, then look at other vendors who do similar work. My wife and I have not felt a bump or pothole since we got this done.
Good luck :?