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Had a problem with a single controller, the female plug end came apart. Sent it in a week ago, have the repaired item back today and it looks like new. No charge and they paid return postage! Great service and product.:bow::yes1:
 

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Thanks for your post. I have the Union Ridge Jacket and Classic gloves. I should have gotten the large regular instead of the large tall, the sleeves are a little long, but that was my mistake. Have had no problems so far, but at least I now know they will stand behind their product.
 
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