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Discussion Starter #1
I installed the Goldstrike LED trunk light a few months back and now noticed that the top piece of the light is loose. It has not come loose from the trunk but it seems as though the light itself is coming apart. the chrome plastic top piece has pulled away from the lens in the center of the light. I never use the light as a handle to close the trunk, always use the passenger backrest. It seems as though the trim piece is bowed upwards in the center Anyone else noticed this?
 

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Contact Goldstrike and see if they’ll replace it
 

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They seem to take care of any warranty claims. Give them a call
 
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I installed the Goldstrike LED trunk light a few months back and now noticed that the top piece of the light is loose. It has not come loose from the trunk but it seems as though the light itself is coming apart. the chrome plastic top piece has pulled away from the lens in the center of the light. I never use the light as a handle to close the trunk, always use the passenger backrest. It seems as though the trim piece is bowed upwards in the center Anyone else noticed this?
Give Goldstrike a call and explain the situation to them. They take care of warranty related issued quite well.

:doorag:
 

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Discussion Starter #5
Thanks for the replies. I will give them a call
 

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Goldstrike customer service is great.
I live in Turkey and bought all goldstrike products via wingstuff and cyclemax.
After installing goldstrike filler lights, they started to get water in them after rain or washing the bike. and that caused a short circuit and bikes brake lights started to blink till the water in them eveporates completeyl.
I emailed goldstike and send a photo of the light. They just asked my adress in Turkey and sent a new one without any further questions. Also i did not pay any money for the shipping. They did not want me to send back the old light.
Finally I'm very satisfied how they back up their products.
Good products and good company.
 

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Definitely call them. theyll take care of it. best customer service in the industry, IMO
 

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I installed the Goldstrike LED trunk light a few months back and now noticed that the top piece of the light is loose. It has not come loose from the trunk but it seems as though the light itself is coming apart. the chrome plastic top piece has pulled away from the lens in the center of the light. I never use the light as a handle to close the trunk, always use the passenger backrest. It seems as though the trim piece is bowed upwards in the center Anyone else noticed this?
Hi there,

I'm sorry to hear you're experiencing an issue with our product, please contact our lead technician Darren at 715-410-3517 or email [email protected] and he will be able to assist you in getting this corrected!

Best regards,
The Goldstrike Team
 

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Discussion Starter #9
I installed the Goldstrike LED trunk light a few months back and now noticed that the top piece of the light is loose. It has not come loose from the trunk but it seems as though the light itself is coming apart. the chrome plastic top piece has pulled away from the lens in the center of the light. I never use the light as a handle to close the trunk, always use the passenger backrest. It seems as though the trim piece is bowed upwards in the center Anyone else noticed this?
Finally got around to giving goldstrike a call. They sent a replacement out no charge after I sent them an email with a picture of the issue. Great customer service, I will definitely by more of their products.
Thanks Goldstrike:laugh:
 

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Finally got around to giving goldstrike a call. They sent a replacement out no charge after I sent them an email with a picture of the issue. Great customer service, I will definitely by more of their products.
Thanks Goldstrike:laugh:
Good Deal.
Always good to let others know when a vendor stands behind his product.

GOOD GOIN' GOLDSTRIKE! :grin2:
 
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