Ordered a Nolen Flip helmet for my wife and she didn't like it compared to her full face helmet. Said it was the correct size but too heavy. Now just found out HDL won't allow me to return it even though it hasn't been used and is completely new unused in the box with all original packing. What kind of return policy is that? Guess once they got your money they won't give it back even though I've been ordering from them for four years.