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239 Posts
I'm sure most of ya'll know about the problem with the earlier model GL 1800's being sold with the trunk tail/brake lights unremovable because of the studs turning instead of the acorn nuts. I've read many posts about Honda replacing the tail lights because of the problem. Did you know that Honda's policy seems to be that if you go long enough without having to replace a bulb that they give NO assistance in getting the problem corrected? My bike is an '01 with a little over 73k miles on it but until recently, there's been no need to remove the lights and as chance would have it, my bike is one of the ones with the problem. American Honda's reply was that the bike was out of warrenty. Obviously, but with Honda's reputation I fully expected them to stand behind thier product especially with it being a manufacturing defect AND a safty issure at that! I think everyone needs to know that unless you buy a new Honda on a fairly regular basis... American Honda may leave you out in the cold. If you agree, I'd welcome any suggestions as to how to get the word out. Other than than posting on the other Goldwing and Harley message boards I plan to write Consumer reports magazine along with some Motorcycle publications. Other than that, the only thing I can think of is printing some fliers and placing them on stores bulliten boards such as Wal-mart and the like where ever my travels take me. I just think people need to know before they buy a Honda product.
I'd like to add that the local service manager was competely co-operative and seems as surprized as I was at Honda's reaction. He knew the bike was out of warrenty but he said he also expected Honda to replace the light as an act of goodwill.
I'd like to add that the local service manager was competely co-operative and seems as surprized as I was at Honda's reaction. He knew the bike was out of warrenty but he said he also expected Honda to replace the light as an act of goodwill.