Teaser 1 said:
springbike said:
Bob Lundsford Honda on 45n across from Fry's. They also give a nice discount to Wing owners and there service is really fast and top notch. Lost of HPD get their bikes serviced there.
Yeah, I know all about them, thats where I bought my bike from. I have not had the same results as you with their service deparment on a couple of warranty issues. And I won't go there unless I absolutely have to. Terry
Terry - I have know the Lunsfords for 25 years, and Ronnie is a good friend of mine. (his dad was "Bob Lunsford" - died about a year ago). Ronnie is as good of a guy as you will ever meet. I passed along a comment about a year ago from a guy I met regarding an unhappy experience at their service department. Ronnie told me that they had a service manager for a while who caused some problems. Ronnie would be glad to hear from anyone regarding problems.
I know that any dealer experience has the ability to go bad - regardless of how good the dealer is. But I know Ronnnie well enough to know that he really does care. It also says something about them that about 2/3s of the total employees have been there for over 25 years. I won't go anywhere else for sales or service on my Goldwing.
I do have an FJR and have used Discount Motorcycle Tire in Pasadena for a fix on a flat there. I wound up buying a tire from them. I was pleased with their service, but I have been told a couple of things. I've been advised to take the wheel in off the bike (which I do anyway). A friend has seen them not be too careful putting the wheel back on the bike. I've also been told to deal with Tom - the owner. I did find him very knowledgeable, and fair in ordering me a special tire that is the OEM tire for my FJR.