So here is an interesting update on my 6 month old HSA flashing light. After calling the dealership and letting them know the problem hasn't yet been solved by their last try, I then called North American Honda and spoke to the CS rep I have been working with since the beginning. He called me back asking if I had spoken with the dealership. Odd question because I told him the day before i had. He said "No, like today".... Ahhhhhh no, why? We know what the fix is, and he (the Service Manager) does as well... huh... what? Yeah he knows what to do next and we have a solution if that one doesn't work that will 100% fix the issue.
He went on to say, "I know you like that dealer, but perhaps they aren't doing everything they can and maybe you should work with another dealer... WTH !!!!!
So do I believe the dealership who I FELT like was taking care of me. Gave me the best price for the bike within a 4 state range. Or do I believe Corp America?
So now I'm waiting to hear from the dealer... I'm at a loss for how Honda is managing this case.
He went on to say, "I know you like that dealer, but perhaps they aren't doing everything they can and maybe you should work with another dealer... WTH !!!!!
So do I believe the dealership who I FELT like was taking care of me. Gave me the best price for the bike within a 4 state range. Or do I believe Corp America?
So now I'm waiting to hear from the dealer... I'm at a loss for how Honda is managing this case.