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1,205 Posts
Well, I just got the word about my bent shifter fork - Honda says that it is NOT a warranty repair.
They said IF I had gotten a defective in material or workmanship problem it would have been noticed right away. But since I had the bike for 25 months (and only have ridden it for 18 of those months) that means I have to foot the bill!
Now I would understand IF I had abused the bike, had added some non-conforming hardware (they like to pick on the heel - toe shifter), or had been involved in an accident - that would be reasonable.
And I liked how they made a point about the FIRST got the bike thing.
So being the smart butt I can be - I asked the Honda rep (on the phone) WHAT would be covered IF I didn't notice the problem when I FIRST got the bike? After all, IF I have to KNOW I am going to have a problem with the bike since I have "ridden" it for 25 months - what can I expect in the future to be denied.
Now I didn't want to be unreasonable so I asked for TWO possibilities that (1) not from abuse, (2) not from modifications, or (3) not from an accident would be covered.
The Honda rep would NOT even give me an example of 2 possibilities - so I narrowed it down to ONE and still no go.
SO, I am now at a quandry. I have 9 months to decide IF I should get the Extended warranty. Since the FIRST time I take the bike in for something that I have not had a problem with on my other 2 bikes (and I still have them and still ride them) and Honda DOES NOT WANT TO REPAIR AS A WARRANTY and WILL NOT DISPATCH THE Service Rep, what value does the Extended warranty have? If Honda can just deny everything as not a defect or workmanship problem after 25 months - why do I want to buy the extended warranty?
I have no doubt that the current dealer is trying their hardest to get the warranty - but Honda is stonewalling me and them too.
Is it time to get a lawyer? Should I contact my State Attorney's office? Is the Extended warranty ONLY a sales bennie if I decide to sell the bike?
They said IF I had gotten a defective in material or workmanship problem it would have been noticed right away. But since I had the bike for 25 months (and only have ridden it for 18 of those months) that means I have to foot the bill!
Now I would understand IF I had abused the bike, had added some non-conforming hardware (they like to pick on the heel - toe shifter), or had been involved in an accident - that would be reasonable.
And I liked how they made a point about the FIRST got the bike thing.
So being the smart butt I can be - I asked the Honda rep (on the phone) WHAT would be covered IF I didn't notice the problem when I FIRST got the bike? After all, IF I have to KNOW I am going to have a problem with the bike since I have "ridden" it for 25 months - what can I expect in the future to be denied.
Now I didn't want to be unreasonable so I asked for TWO possibilities that (1) not from abuse, (2) not from modifications, or (3) not from an accident would be covered.
The Honda rep would NOT even give me an example of 2 possibilities - so I narrowed it down to ONE and still no go.
SO, I am now at a quandry. I have 9 months to decide IF I should get the Extended warranty. Since the FIRST time I take the bike in for something that I have not had a problem with on my other 2 bikes (and I still have them and still ride them) and Honda DOES NOT WANT TO REPAIR AS A WARRANTY and WILL NOT DISPATCH THE Service Rep, what value does the Extended warranty have? If Honda can just deny everything as not a defect or workmanship problem after 25 months - why do I want to buy the extended warranty?
I have no doubt that the current dealer is trying their hardest to get the warranty - but Honda is stonewalling me and them too.
Is it time to get a lawyer? Should I contact my State Attorney's office? Is the Extended warranty ONLY a sales bennie if I decide to sell the bike?