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451 Posts
After suffering sticker shock from the price of eyeglasses, I decided to take my chances on line. Another member had recommended Zenni optical a while back. After having my exam locally I submitted my order on 10 January. There was a minor problem with my order, but that was resolved on 14 January. They advertise a two week time frame to receive glasses. I waited three weeks and still no glasses.
I sent two e-mails, no response. I tried to call their toll free number and their mailbox was full, so I was unable to leave a message.
Their other number which is a pay number is invalid. I went on line to see what I could find out and apparently there are quite a few others in the same boat. So I don't know if I will ever see any glasses or not. When time runs it's course, I will contact my c/c company and see if I can get a refund. Meanwhile, I have been Zonked.
I sent two e-mails, no response. I tried to call their toll free number and their mailbox was full, so I was unable to leave a message.
Their other number which is a pay number is invalid. I went on line to see what I could find out and apparently there are quite a few others in the same boat. So I don't know if I will ever see any glasses or not. When time runs it's course, I will contact my c/c company and see if I can get a refund. Meanwhile, I have been Zonked.