The radio works through the speakers but not the head sets and the intercom does not work at all. The unit shows it is switching on the screen but it just goes dead quiet on the head sets. any ideas any one?:shrug:
Try reseating the cord at the bike, at the pigtail at the helmate, and where the pigtail plugs into the helmate. Was the shelter off or LF pocket removed? Remove the LF pocket and follow the audio cord under it and try reseating that connector.
On my '06 I found that if I plugged into the bike while the audio system was "on" it did not recognize the attachment. When I plugged in the long cord while the bike was "off" and then restarted all worked fine.