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2022 Blackwing Tour 6sp, Harley CVO Ultra - NW Chicago Burbs
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968 Posts
LOL, amazing that the default assumption is it's absolutely the owner. I too wondered how this possibly could have happened, and could Honda really have an issue. That was until this bugged me to the point of actually going out to the garage and checking my BRAND NEW 2022 and found the lugnuts were LOOSE.

So, if you guys want to blindly support the mother ship, and insist it's the owner(s) fault, me included, that flawed opinion is totally incorrect. There is no way of knowing how wide spread the issue is, but very clearly my BRAND NEW 2022 had loose lugnuts - PERIOD. There is no debate. While I cannot say for certain what exactly happened with the first guy, I am more inclined now to believe that his lugnuts could have been loose from the factory too.

Carry on.
 

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2022 Tour DCT
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264 Posts
The fact that there have been no more details regarding this issue
and that the person involved was never part of this forum
and that this has been the most viewed and commented upon thread in months
is expected but still pathetic
maybe there should be a section of the forum for fantasy
this is a terrible thing that happened we don't even know if it happened or how it happened or why it happened
obviously everyone here would like to know
the fact that no one has ever added anything of objective/relevant value since the first post speaks volumes about how this thread should be abandoned until something factual is presented to us
 

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2018 DCT Airbag
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9,651 Posts
LOL, amazing that the default assumption is it's absolutely the owner. I too wondered how this possibly could have happened, and could Honda really have an issue. That was until this bugged me to the point of actually going out to the garage and checking my BRAND NEW 2022 and found the lugnuts were LOOSE.

So, if you guys want to blindly support the mother ship, and insist it's the owner(s) fault, me included, that flawed opinion is totally incorrect. There is no way of knowing how wide spread the issue is, but very clearly my BRAND NEW 2022 had loose lugnuts - PERIOD. There is no debate. While I cannot say for certain what exactly happened with the first guy, I am more inclined now to believe that his lugnuts could have been loose from the factory too.

Carry on.
With respect, nobody said it was absolutely the mother ship. Nobody said it was absolutely anything one way or the other. In the absence of anything like evidence, we have--as is our wont and also because on some level we're anxious about it happening to us--speculated about the likeliness of various scenarios. It's possible that it happened at the factory, or at the dealer, or in the OP's driveway (or in some weird other way we can't even imagine because it's outside our experience). Of those first three, it having been improperly reassembled by an amateur mechanic is most likely.

Also, while it's of course your right to decide your lug nuts came from the factory loose--and it's certainly possible--there's an alternate, (IMO) more-plausible explanation: Your or another Goldwing came from the factory with a damaged wheel or tire. Motorcycles arriving damaged in shipping is a not-uncommon occurrence, and dealers readily swap parts. Rather than lose a sale, the dealer had the shop swap the wheel, and the mecanic's helper assigned to do the swap failed to properly torque the lug nuts. I don't know for a fact that Honda uses robots to assemble the Goldwing, but it's likely they do, and of all the speculated possibilities, lug nuts improperly-installed at the factory is, IMO, simply the least likely.

None of this is flawed thinking, only speculation based on the very little we do know.
 

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2022 Blackwing Tour 6sp, Harley CVO Ultra - NW Chicago Burbs
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968 Posts
Sure, we can come up with a million possible scenarios to let Honda off the hook. Ultimately, it makes ZERO sense that the dealer would be motivated to sabotage my bike by purposely loosening my lugnuts. So the only responsible party with custody prior was Honda, period. If my lugnuts were loose, it's only fair to give a similarly situated fellow the same benefit of a doubt, until PROVEN otherwise. If I had found my lugnuts properly torqued, I too would be skeptical, but seeing I was facing a potential incident as a result of a very similar condition, I don't think it's reasonable with this intel to continue to assume this guy did anything whatsoever wrong. Believe what you will.
 

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2022 Blackwing Tour 6sp, Harley CVO Ultra - NW Chicago Burbs
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968 Posts
FWIW, from the FB Group that this report originally appeared:

Update…. The dealer said today that they originally obtained this bike through a trade with another dealer to obtain the desired color bike. Today the dealer that the bike came from admitted to my friend’s dealer that the bike’s rear end had been damaged with a forklift prior to the trade! I suppose they fixed this damage and then forgot to put all the lug nuts on. Anyhow, progress is being made, Honda is being transparent, and we continue to await final outcome.
 

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2021 Honda Goldwing DCT Tour
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32 Posts
LOL, amazing that the default assumption is it's absolutely the owner. I too wondered how this possibly could have happened, and could Honda really have an issue. That was until this bugged me to the point of actually going out to the garage and checking my BRAND NEW 2022 and found the lugnuts were LOOSE.

So, if you guys want to blindly support the mother ship, and insist it's the owner(s) fault, me included, that flawed opinion is totally incorrect. There is no way of knowing how wide spread the issue is, but very clearly my BRAND NEW 2022 had loose lugnuts - PERIOD. There is no debate. While I cannot say for certain what exactly happened with the first guy, I am more inclined now to believe that his lugnuts could have been loose from the factory too.

Carry on.
I was deep in this same situation with my first wing, an illusion blue 2002. First our bikes started overheating and spitting coolant in front of the back tire. When we posted about it the honda loyalists attacked us and said we were causing it somehow because their bikes were perfect. I started gathering data and sharing it, we reported it to NHTSA, honda sent us a sticker for the operating manual (a laughable solution). We pressed on and eventually honda, the infallible gold standard of perfection demanding blind loyalty and servitude, whom we dared to accuse of poor engineering, finally admitted they had bad head castings that reduced coolant flow and capacity in some of the heads produced. I got both heads replaced on my bike, in addition to the less efficient and less powerful richer fuel mapping to compensate for the stupid cooling fan design that was the other cause for running hot in "parade mode". 6 months later a few gl1800s cracked at the center stand pivot and again I gathered information. Of course the attacks came swiftly from the honda lovers that the bikes were overloaded or it only happened to sidecar equipped bikes or maybe we were just too fat. Yet again complaints were filed, honda denied before eventually admitting they had made a production change to save money and instead of welding the frame with first TIG for strength and then MIG for appearance and protection, they eliminated the TIG welding.

Honda is anything but perfect, and I love my new wing, but don't let anyone get to you when they attack you for not worshipping the big red winged mothership.
 

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2018 DCT Airbag
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9,651 Posts
It's nice that guys get to ride their personal hobby-horses and vent their built-up frustrations regardless of what anybody in a thread has actually said, but just for the record, no one in this thread has said Honda is perfect, doesn't make mistakes, or couldn't be responsible for the OP's loose nuts. This forum in general is a deep and wide repository of complaints about Honda's at-times-poor engineering, follow-through, and decision-making, so much so that people sometimes complain that all we do is complain.
 

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686 Posts
FWIW, from the FB Group that this report originally appeared:

Update…. The dealer said today that they originally obtained this bike through a trade with another dealer to obtain the desired color bike. Today the dealer that the bike came from admitted to my friend’s dealer that the bike’s rear end had been damaged with a forklift prior to the trade! I suppose they fixed this damage and then forgot to put all the lug nuts on. Anyhow, progress is being made, Honda is being transparent, and we continue to await final outcome.
Thanks for posting this update, answers many questions.
 

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Maybe this is just a 22 issue :) I just changed my rear last week and all lug nuts were completely secure.


Sent from my iPhone using Tapatalk
 

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Discussion Starter · #113 ·
I thought you all would like an update on the bike the wheel fell off on. This is copied from FB:


Update…. The dealer said today that they originally obtained this bike through a trade with another dealer to obtain the desired color bike. Today the dealer that the bike came from admitted to my friend’s dealer that the bike’s rear end had been damaged with a forklift prior to the trade! I suppose they fixed this damage and then forgot to put all the lug nuts on. Anyhow, progress is being made, Honda is being transparent, and we continue to await final outcome.

Update…. Honda says they are getting him a new bike and replacing his damaged riding suit and helmet! The fat lady hasn’t sung yet… but these words came out of the dealership owner’s mouth! And they think it could happen as quickly an next week (that sounds unlikely… but you have to admire the energetic response!)

If I see more I will update it here.
 

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2019 Darkness Black Goldwing DCT (1800BD)
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2,227 Posts
So the big takeaway is that there are dealers that will damage bikes, repair them, and then sell/trade them "as new"...

I bet it was Mother Honda's records of VINs that brought this all to light. And while Mother Honda is giving a new bike and replacing gear - I bet it's taken out of the original forklift-crazed dealer's hide.
 

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1,209 Posts
It's nice that guys get to ride their personal hobby-horses and vent their built-up frustrations regardless of what anybody in a thread has actually said, but just for the record, no one in this thread has said Honda is perfect, doesn't make mistakes, or couldn't be responsible for the OP's loose nuts. This forum in general is a deep and wide repository of complaints about Honda's at-times-poor engineering, follow-through, and decision-making, so much so that people sometimes complain that all we do is complain.
Some would complain if they gave them the GW, the color is wrong or I want BS tires not those DL man is never happy he could win the lottery and then say I did not wont my pay like that, it is always something, I wish some one from Honda would post. this is the last GW and see what they would say then, they were not happy with it lets see how you feel with out it, and these problem are easy to solve by another brand we will see you when you come back, this is like a man complaining about his wife knowing he has it as good as he's going to get it.
 

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294 Posts
I thought of this thread when I was taking my rear off for the first time at 5k miles. The lug nuts were on from the factory/dealer at well beyond 80 ftlbs of torque. I needed to get a 25" breaker bar to get them loose and I'm by no means a little guy.
 

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2018 Honda Gold Wing
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10,423 Posts
I was deep in this same situation with my first wing, an illusion blue 2002. First our bikes started overheating and spitting coolant in front of the back tire. When we posted about it the honda loyalists attacked us and said we were causing it somehow because their bikes were perfect. I started gathering data and sharing it, we reported it to NHTSA, honda sent us a sticker for the operating manual (a laughable solution). We pressed on and eventually honda, the infallible gold standard of perfection demanding blind loyalty and servitude, whom we dared to accuse of poor engineering, finally admitted they had bad head castings that reduced coolant flow and capacity in some of the heads produced. I got both heads replaced on my bike, in addition to the less efficient and less powerful richer fuel mapping to compensate for the stupid cooling fan design that was the other cause for running hot in "parade mode". 6 months later a few gl1800s cracked at the center stand pivot and again I gathered information. Of course the attacks came swiftly from the honda lovers that the bikes were overloaded or it only happened to sidecar equipped bikes or maybe we were just too fat. Yet again complaints were filed, honda denied before eventually admitting they had made a production change to save money and instead of welding the frame with first TIG for strength and then MIG for appearance and protection, they eliminated the TIG welding.

Honda is anything but perfect, and I love my new wing, but don't let anyone get to you when they attack you for not worshipping the big red winged mothership.
And lets not forget that when some of the early wings were falling to the ground while being ridden and the rear tire was grinding thru the rear fender because of the lower crossmember failures...Honda was claiming it was not a safety issue...it was only when the government said it was a safety issue that Honda then quickly issued a safety recall before they were ordered too.
 
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