Having moisture problem on the inside of the screen. Has anyone else had this problem? If so, how was it handle? Did garmin take care of it?
The physical design and construction of the 26, 27 & 28-series units are all the same, so I would expect the issue to continue with all of the models as they get more mileage on them.RickM said:All Streetpilots?
Anybody heard of this issue with the 2730 or 2820?
I tried the same logic. It will depend on what operator answers I guess. When I asked for a quick replacement they said it would be an additional $107.69 to get a 2820 as a replacement :shock: . I even told them several stores sell the same unit with the 2820 a few dollars cheaper. The supervisor said they are only obligated to repair or replace with the same model number (refurb) at their discretion with no exceptions . I guess you got lucky.xxxrider said:I have had this condensation issue with my 2730 and after much insistence and persistence and elevation to her supervisor, I was allowed to have my 2730 replaced with a brand new 2820 and allowed to keep the GXM30 antenna which was included free with the 2730 so I should be able to keep it. It is their fault that they manufactured a unit that was not truly waterproof and since the 2730 was discontinued they had to replace it with the 2820 unit as I didn't have time to wait to send it in and have it refurbished or replaced with a refurb unit.
I never got around to calling them - they responded to my email with mailing instructions and an RMA number. Seems they are going to go ahead and repair the unit. I'll get it done now during the winter, so it will be ready to use come Spring....I have to contact Garmin about it. I've emailed them, but probably will go ahead and call, to see if I can get some satisfaction.