While my wife and I and another couple were in Arkansas over Memorial Weekend, we stumbled across a GWRRA Rally in Harrison, AR. Sunrise Honda was one of the vendors and had a great price on tires and since I was about to need a new front tire, decided to have them mount one. Visited briefly with everyone there and was comfortable leaving my baby with them. When I return, Chris, who had mounted my tire, told me he had scratched the front rim. "But don't worry, we will make it right!" He had a couple guys come over and showed them the rim, explained what happened and Dustin immediately says the same thing Chris said. "Don't worry, we will make it right!" Then Dustin starts asking questions like how often do I get down there, could I come by the shop so they could swap out rims? He even talked about sending me a tire and rim and have me take it to a dealer for them to install on the bike...and send him the bill! I told him to let me see what I could do and I would get back with him. Last week Dustin called me and wanted to know if I would be home Monday the 16th? He was sending Chris up here with a new rim, new tire and would have him swap it out! Its 440 miles! One Way! Today just before noon, Chris and his wife pulled up at my work, he swapped everything out, had a big grin, good handshake and they were on the way back home! I asked Chris what I owed him, his response was "You want to pay me to scratch your rim?" Now That is SERVICE! Without a doubt, I know where I will shop the next time I'm ready to update bikes!