GL1800Riders Forums banner

1 - 19 of 19 Posts
G

·
Discussion Starter #1
I know how everyone is always concerned about following rules, laws, and guidelines. Here is the Dunlop tire warranty and its important that you understand what it says and there are some really nice disclaimers in there that I am sure most people don't realize are there:





WHAT IS WARRANTED
LINK To This Text: http://www.dunlopmotorcycle.com/infocen ... anties.asp

Every new Dunlop motorcycle tire that becomes unserviceable within six years or 72 months of the date of manufacture for conditions other than those which are listed under "WHAT IS NOT COVERED" will be replaced on the basis specified under "REPLACEMENT COST" below.


ELIGIBILITY
This warranty is extended to the first retail purchaser.


REPLACEMENT COST UP TO 50% WORN
If, during the first fifty percent (50%) of tread wear, the tire becomes unserviceable for a condition covered by this warranty, it will be replaced with a comparable new Dunlop tire. You pay only for retailer services, such as mounting and balancing.


AFTER 50% TREAD WEAR
If, after the first fifty percent (50%) of tread wear, the tire becomes unserviceable for a condition covered by this warranty, your Dunlop motorcycle tire retailer will replace it with a comparable new Dunlop tire at a cost calculated in the following manner:


Either your original buying price substantiated by invoice, or the retailer's current selling price, times (x)
Fifty percent (50%)
Plus (+) all applicable federal excise taxes, and local taxes and all charges for retailer services such as mounting and balancing
A CASH REFUND WILL NOT BE EXTENDED IN LIEU OF THE ABOVE.


WHAT IS NOT COVERED

Tires worn beyond the last one thirty-second of an inch (1/32") of original tread depth. Beyond this point, the tire has delivered its original tread life and there is no warranty regardless of its age or mileage.
Tires submitted for unserviceable before wear-out (1/32" tread depth remaining), but more than 72 months after the week of manufacture as determined by the U.S. Department of Transportation serial identification number.
Tires submitted for non-uniformity or any ride related condition that are worn beyond the first 25% of useable tread depth. Tires on motorcycles normally operated outside the U.S. and Canada.
Tires used in racing, other competition, or in excess of legal speed limits. See also speed restriction for repaired tired in "Tire Selection Care and Maintenance."
Highway-type tired used for off-the-road service or in any application not recommended by the motorcycle manufacturer.
Tires used on motorcycles fitted with trailers.
Claims made by anyone other than the first retail purchaser of the tire.
Tubeless tires fitted without innertubes to rims requiring innertubes.
Tires molded or branded "tube type" fitted without innertubes.
Tires fitted with used, damaged or incorrect size innertubes.
Note: New replacement tires should always be fitted with new tubes for safety. Radial tires fitted with tubes not marked with matching size or radial (R) designation.
Tires improperly repaired (see Tire Tips), with section repairs, or whose sidewalls have been modified by the addition or removal of material. The serviceability of any repaired/altered tire is entirely the responsibility of the person making the repair or modification.
Tires injected with dry/liquid balancers or sealants, or in which anything other than air has been used as the support medium.
The consequences of new tires or repaired tires not being subjected to a proper run-in/break-in period (see Tire Tips).
Tires rendered unserviceable by road hazard-type damage such as impact breaks, punctures, cuts or snags; or as a result of an obstruction on the motorcycle, fire, corrosives, running while flat, misalignment, improperly maintained balance, suspension, deficiencies, improper inflation, overloading, improper mounting or rim fitment; or by spinning, as in mud snow, sand, on ice or during on-the-motorcycle balancing or dynamometer testing.
Ozone cracking/weather checking for tires treated with dressings or incompatible cleaning agents or submitted more than 48 months after manufacture.
There is no warranty for any specific mileage achievement.

OWNER OBLIGATIONS
You are responsible for proper tire care, and lawful and prudent motorcycle operation. Maintain tire inflation and load in accordance with motorcycle owner's manual, tire information placard and restrictions molded on tire sidewalls.* Frequently check inflation pressure with a tire gauge and inspect for damage or irregular wear.
*Exceptions: For high speed, fully loaded or dual riding touring motorcycle applications, inflate front tires to 34 psi and rear tires to maximum load inflation pressure on sidewalls. Rear touring tires must be inflated to a minimum 36 psi for light to medium loads and 40 psi for dual riding and other loads. Never exceed maximum load indicated on the tire sidewall or vehicle capacity load found in owner's manual.


FOR REPLACEMENT CONSIDERATION
You should present the tire to the retailer from whom you bought the tire or, if the Dunlop tire in question was fitted as original equipment, to the retailer from whom you bought the motorcycle. With the exception of mail-order tires you may also submit your tire to any other retailer selling Dunlop motorcycle tires.

Should you be unable to contact any of those retailers, please contact the Dunlop Motorcycle Tire Sales office at 1-800-845-8378.


A mail order tire must be returned to the company from which you ordered it and you must pay all associated shipping and handling costs.
Except for tires which become unserviceable during the first 50% of tread wear, you must pay the previously specified 50% replacement cost.
You must pay the difference in retailer's price for any more expensive replacement tire of different design.
You must pay all applicable taxes and any charges for retailer services.

LEGAL RIGHTS
No implied or express warranties, either for merchantability or otherwise, are extended beyond the time when the tire has delivered its original tread life as shown by tread wear to one thirty-second of an inch(1/32"). Except for the express warranties set forth in this "Limited Warranty," all other warranties, conditions, representations, promises, guarantees, covenants or collateral agreements, express or implied, statutory or otherwise, relating to the tire or any services provided in relation thereto are excluded to the extent permitted by law.

To the extent permitted by law, Dunlop shall not be responsible for (1) any commercial loss, (2) any damage to, or loss of property other than the tire itself, or (3) for any other type of incidental, indirect, special or consequential damages, arising from any cause whatsoever, including negligence.

Some states in the U.S. do not allow limitation on how long an implied warranty lasts, or the exclusion of incidental, indirect, special or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

In Canada, legislation in some provinces provides for certain additional warranties or remedies other than as stated herein, and to the extent that the same may not be waived, the limitations and exclusions set out above may not apply to you. This Limited Warranty gives you specific legal rights. You also may have other rights that vary from province to province.


MODIFICATIONS
No dealer, distributor, or representative has authority to make any statement, commitment, promise or agreement binding upon Dunlop, except as stated herein, or except for any statement made binding upon Dunlop by and applicable law.
_________________
 

·
Registered
Joined
·
1,748 Posts
It almost sounds like Dunlop would rather not like to sell mototcycle tires. Or, to put it another way, it sounds like the Dunlop lawyers insist that Dunlop has almost zero chance of paying any money to customers instead of the legal department.
 

·
Registered
Joined
·
2,577 Posts
Actually, most of it sounds pretty standard and fair.

There are two though that I find a bit surprising.

1. That Dunlop voids the warranty of a bike used to pull a trailer
2. That the warranty is void is you use fix-a-flat or a liquid tire balancer.
 

·
Registered
Joined
·
1,768 Posts
Got the avon warranty handy?
 

·
Registered
Joined
·
2,577 Posts
joe_flash said:
Got the avon warranty handy?
Here's the Bridgestone warranty from their site at http://www.motorcycle-karttires.com/add ... ation.aspx

Nothing about fix-a-flat, liquid balancers or towing a trailer.

Warranty


Who Gets The Warranty?
You are covered under the terms of this warranty: (a) if you are the authorized agent of the first retail purchaser of any new Bridgestone or Firestone motorcycle tire bearing the Bridgestone or Firestone name and Department of Transportation (DOT) assigned identification number, and (b) the tire is of a size equivalent to or greater than that specified for use by the vehicle manufacturer’s or Bridgestone / Firestone’s recommendations.

What Is Warranted And For How Long

If, before wearing down to 1/32nds of an inch of original tread depth (i.e., worn down to the top of the built-in indicators in the tread grooves), or 4 years from the date of manufacture (referenced by the last three or four digits of the DOT number), whichever occurs first, an examination by Bridgestone/Firestone, Inc. shows that any tire covered by this warranty has become unusable for any reason within the manufacturer’s control, such tire will be replaced with an equivalent new Bridgestone or Firestone tire on the basis set forth below. No tire will be considered for warranty adjustment for any reason after 7 years from the date of manufacture.
No-Charge Replacement

If, within the first 50% of original usable tread depth wear or 12 month from date of purchase (proof of purchase required), whichever occurs first a Bridgestone or Firestone motorcycle tire becomes unusable for conditions within the manufacturer’s control, the tire will be replaced free of charge. The cost of mounting, balancing, and other service charges, disposal fees, or applicable taxes are payable by the consumer.
Pro-Rated Replacement

If a Bridgestone or Firestone motorcycle tire is worn beyond the first 50 percent of original usable tread wear and becomes unusable for conditions within the manufacturer’s control, the tire will, be replaced with an equivalent new Bridgestone or Firestone tire on a pro-rated basis. You will be charged for the tread wear pro-rated by multiplying the current dealer-selling price of the tire (in effect at the time for adjustment) by 50%. The cost of mounting, balancing, and other service charges, disposal fees, or applicable taxes are payable by the consumer. A CASH REFUND WILL NOT BE OFFERED IN REPLACEMENT.

What This Limited Warranty Does Not Cover
A. Tires with less than 1/32nd of an inch of original tread depth remianing
B. Tires damaged due to road hazards, curbing or spinning
Including, without limitation, puncture, cut, impact break, bruise, bulge, snag, stone drill, etc.
C. Tires damaged by shipping company
D. Continued use while run flat or severely under inflated
E. Improper use or operation
Including, without limitation, improper inflation pressure, overload, use of an improper rim, vehicle misalignment, wheel unbalance, improper brake adjustment, worn suspension components, improper mounting or dismounting, misuse, misapplication, negligence, tire spinning, chemical contamination, fire or other externally generated heat, water or other material entrapped inside the tire during mounting, tire alteration, racing or use in competition.
F. Improper repair
G. Ride disturbance claims submitted after the first 1/32nd of original tread wear.
H. Conditions caused by aging, improper storage or weather after 4 years from date of manufacture
I. Claims for irregular wear
J. Costs of mounting, balancing, wheel removal and installation (unless otherwise specified) following prorated replacement or repairs of tires or tubes, and applicable federal, state and local taxes
K. Tires that have been re-treaded, re-grooved or modified in any fashion
L. Tires Used Outside of the U.S.A. or Canada
M. Adjustments on original equipment tires on new motorcycles. (See separate warranty material that came with motorcycle)
N. No tire will be considered for warranty adjustment for any reason after 7 years from the date of manufacture

Owner’s Responsibilities
A. Owner is responsible for maintaining tire pressure as recommended by motorcycle manufacturer
B. Owner must present to any authorized Bridgestone / Firestone motorcycle tire dealer or agent in the U.S.A. the tire for which you are seeking warranty consideration and proof of purchase if tire is a replacement tire. (Consult your telephone directory for the nearest authorized Bridgestone/ Firestone motorcycle tire dealer).
C. Owner must pay all applicable dealer service charges and taxes.
D. Owner must complete and sign the customer section of the Bridgestone/Firestone Limited Warranty Form.
E. Your motorcycle on which the tire was equipped must also be available for inspection by authorized dealer.
F. Tires accepted for warranty compensation become the property of Bridgestone/Firestone North American Tire, LLC.

Conditions And Exclusions

I. To the extent permitted by law, Bridgestone/Firestone North American Tire, LLC disclaims liability for any consequential damages, loss of time or loss of vehicle use or inconvenience.
II. No Bridgestone/Firestone North American Tire, LLC employee, dealer or representative has the authority to make any representation, promise or agreement which in any way varies from the terms and conditions of this warranty.
III. In accordance with Federal Law, this warranty has been designated as a “Limited Warranty.” Nothing in this warranty is intended to be a representation that tire failures cannot occur. This warranty is given by Bridgestone/Firestone North American Tire, LLC

Legal Rights

This warranty gives you specific legal rights and you may also have other rights, which vary from state to state and in Canada from province to province.
Some states do not allow limitations on how long an implied, warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above such limitations or exclusions may not apply to you.

Original Equipment Tire Limited Warranties

Bridgestone and Firestone tires are supplied as original equipment on many motorcycles. The original equipment warranty pertaining to such tires may be found in documents supplied with the motorcycles. Bridgestone / Firestone motorcycle dealers should honor the specific terms of those warranties, using normal Bridgestone / Firestone procedures.
 

·
Registered
Joined
·
19,374 Posts
I may go away from Dunlop. My wifes new Honda Civic has sever cupping on the rears after 12K-no kidding
 

·
Registered
Joined
·
416 Posts
Danomite33 said:
WHAT IS NOT COVERED
[quote:1wzo53yu]Tires used on motorcycles fitted with trailers.

I guess I'll go pour gasoline all over my trailer; gotta match?[/quote:1wzo53yu]

Yea, dang it! I'm sure all vendors have the same stiulation.

If I have a tire that needs to be looked at for warranty - I guess I'm pulling off the trailer hitch first :evil:
 

·
Registered
Joined
·
2,169 Posts
DavidS said:
If I have a tire that needs to be looked at for warranty - I guess I'm pulling off the trailer hitch first :evil:
If it's the receiver style, just slide in one of those cooler carrier platforms and get rid of the stinger with the trailer ball.
 

·
Registered
Joined
·
552 Posts
Thanks for posting... I'll have my lawyer take a look at it :roll:
 

·
Registered
Joined
·
2,577 Posts
DavidS said:
Danomite33 said:
WHAT IS NOT COVERED
[quote:25lv8v5t]Tires used on motorcycles fitted with trailers.

I guess I'll go pour gasoline all over my trailer; gotta match?
Yea, dang it! I'm sure all vendors have the same stiulation.

If I have a tire that needs to be looked at for warranty - I guess I'm pulling off the trailer hitch first :evil:[/quote:25lv8v5t]According to the Bridgestone warranty I found on their site (posted above), they don't have such exclusions.

I couldn't find an Avon warranty on their site, nor on Cooper Tires (parent company) and didn't bother to look up Metz.
 

·
Vendor
Joined
·
22,218 Posts
Tires injected with dry/liquid balancers or sealants, or in which anything other than air has been used as the support medium
Yet another reason not to use Ride-On sealant or Slime or any liquid balancers.

There is a post on the FJR board showing rims that are all eaten up inside with corrosion after using Ride-On. Do yourself a favor and don't waste your money on it. It not only damages wheels, but it doesn't work to boot, and will make any future repair of the tire impossible.

Sorry for the Hijack, but I had to say it.
 

·
Registered
Joined
·
466 Posts
Tires injected with dry/liquid balancers or sealants, or in which anything other than air has been used as the support medium
Hmmm....wonder if this means pure nitrogen is a bad thing as well?
 

·
Registered
Joined
·
3,156 Posts
Fred, the ride on guru's are gonna get you :lol: Tim
 

·
Registered
Joined
·
4,012 Posts
LV you need to read the tire tips from Bridgestone. They specifically state it isn't advisable to pull a trailer.
 

·
Registered
Joined
·
5,252 Posts
Why worry about a warranty when you have a hard time finding tires to buy for the 1800?
 
1 - 19 of 19 Posts
Top