My New Year's resolution is to totally expose this incompetent dealer before they Literally Kill someone!!
I'll try my best to be as brief as possible, but feel a long ramble is imminent.
Western New York Cycle, Inc
6695 S. Transit Road
Lockport, NY 14094
716-625-6111
I've been riding motorcycles for a little over 30 years. Have logged in several cross country trips, and at least a few hundred thousand miles in that time.
I had my first major crash on April 28th of 2003, when riding my HD Ultra Classic in the right lane on an Interstate at about 70 mph, this old bag in a new Caddy decides she wants my lane more than me, and ran me off onto the graveled shoulder. Everyone knows gravel is tough to maneuver at low speed, let alone at hiway speeds.
I was down for 5 or 6 weeks healing, and when well enough, I decided to take a gander at other touring machines out there. I rode everything, and wound up buying an 03 Hot Rod yellow GL1800. Since my purchase on June 6th, I logged 12,300 miles on er.
Picking the bike up after each service, I'd notice new scratches here and there, along with a grommet or two missing etc. I pointed this out to the dealer each time, and his reply would be that they're unbelievably careful with everyone's bike, so I just must not have noticed these defects. Funny thing is, I would do a mini detail on it, every day before riding, so I knew for a fact that it was their fault. The installation job on the trunk and saddlebag rails were botched so badly, that I swore to myself that I wouldn't allow them to ever do anything on it again.
Now, October rolls around, and lo and behold here comes my frame recall notice. I was really pissed! I've had at least 20 brand new bikes, and never enjoyed riding anything as much as I did this one!
Well, I found this site and a couple others, did some reading up on it, called Honda a few times, then decided to let them handle the job. They were also doing the ecm at the same time.
I figured I'd throw a set of new skins on while she was in there also, so I opted for Bridgestones as I hated the Dunlops on wet roads.(talk about dangerous) Bought the Stones from Hal.
Ten days later I get the call to come pick up the bike. Total of the charges was a little over $200.00, $90.00 for mounting the tires. This is Dec 12th, and it was a cold, rainy icey day. Of course, no offer was made to deliver it. I'm about 10 miles away, so I picked it up.
I did notice it ran much smoother, and the Stones made it handle like a mini bike, so I put her in the garage, covered up and forgot about it til this last Sunday, Dec 28th. It was a Gorgeous day in the low 50'S, so I talked my wife into taking a little spin for lunch.
As we're rolling down the 990 at around 70 mph, the bike became very violent, shaking and shimmeying all over the road, so naturally I pulled it over for a look see. My poor wife looked like Casper!!
My first thought was a frame problen, so I got er on the centerstand, and gave a long hard look at everything. It all looked fine. Then I spun the rear wheel, and the problem became as apparent as a fox in a henhouse. Every single lug nut was within one thread of completely falling off. I was in Shock!!
As there's no lug wrench in the factory tool kit, I had my bro in law bring some tools to snug it up. My wife rode with him back to our house, and swears she will never be a passenger on this bike ever again. I rode it home and it felt fine to me, but who knows.
I called the dealer 1st thing on Monday to inform him of his service dept's Blunder. Same canned response I always received, when describing their Extremely poor service. He did offer to have it picked up and checked out by the same morons who almost killed us and I declined. I can Not at this time have any confidence at all in their bogus work.
Anyhoo, I've made a decision to follow through and give them the grief they so rightfully deserve.
Upon calling a local prominent attorney, I was informed there's not much they can do, as no injury resulted. What a pity.
I have since filed a complaint with the NYS Attorney's Office, NYS Dept of Motor Vehicles safety dept, and have a 3 page letter addressed to Mr. Blank , the VP of Honda's motorcycle division, which will be Express mailed to him directly on Monday.
I really have no problems with my goldwing. I tried to get it serviced properly, took it in for the recalls, everything Honda says.
I still love it!!
My problem is the Total Incompetence of this dealer. I truly think if it happened to me, it can happen to anyone.
This could have easily killed my darling wife and I, and we're not really ready to go yet.
Please for your own good, stay away from:
Western New York Cycle, Inc
6695 S Transit Road
Lockport, NY 14094
716-625-6111
Yours truly,
Brian Blazynski
I'll try my best to be as brief as possible, but feel a long ramble is imminent.
Western New York Cycle, Inc
6695 S. Transit Road
Lockport, NY 14094
716-625-6111
I've been riding motorcycles for a little over 30 years. Have logged in several cross country trips, and at least a few hundred thousand miles in that time.
I had my first major crash on April 28th of 2003, when riding my HD Ultra Classic in the right lane on an Interstate at about 70 mph, this old bag in a new Caddy decides she wants my lane more than me, and ran me off onto the graveled shoulder. Everyone knows gravel is tough to maneuver at low speed, let alone at hiway speeds.
I was down for 5 or 6 weeks healing, and when well enough, I decided to take a gander at other touring machines out there. I rode everything, and wound up buying an 03 Hot Rod yellow GL1800. Since my purchase on June 6th, I logged 12,300 miles on er.
Picking the bike up after each service, I'd notice new scratches here and there, along with a grommet or two missing etc. I pointed this out to the dealer each time, and his reply would be that they're unbelievably careful with everyone's bike, so I just must not have noticed these defects. Funny thing is, I would do a mini detail on it, every day before riding, so I knew for a fact that it was their fault. The installation job on the trunk and saddlebag rails were botched so badly, that I swore to myself that I wouldn't allow them to ever do anything on it again.
Now, October rolls around, and lo and behold here comes my frame recall notice. I was really pissed! I've had at least 20 brand new bikes, and never enjoyed riding anything as much as I did this one!
Well, I found this site and a couple others, did some reading up on it, called Honda a few times, then decided to let them handle the job. They were also doing the ecm at the same time.
I figured I'd throw a set of new skins on while she was in there also, so I opted for Bridgestones as I hated the Dunlops on wet roads.(talk about dangerous) Bought the Stones from Hal.
Ten days later I get the call to come pick up the bike. Total of the charges was a little over $200.00, $90.00 for mounting the tires. This is Dec 12th, and it was a cold, rainy icey day. Of course, no offer was made to deliver it. I'm about 10 miles away, so I picked it up.
I did notice it ran much smoother, and the Stones made it handle like a mini bike, so I put her in the garage, covered up and forgot about it til this last Sunday, Dec 28th. It was a Gorgeous day in the low 50'S, so I talked my wife into taking a little spin for lunch.
As we're rolling down the 990 at around 70 mph, the bike became very violent, shaking and shimmeying all over the road, so naturally I pulled it over for a look see. My poor wife looked like Casper!!
My first thought was a frame problen, so I got er on the centerstand, and gave a long hard look at everything. It all looked fine. Then I spun the rear wheel, and the problem became as apparent as a fox in a henhouse. Every single lug nut was within one thread of completely falling off. I was in Shock!!
As there's no lug wrench in the factory tool kit, I had my bro in law bring some tools to snug it up. My wife rode with him back to our house, and swears she will never be a passenger on this bike ever again. I rode it home and it felt fine to me, but who knows.
I called the dealer 1st thing on Monday to inform him of his service dept's Blunder. Same canned response I always received, when describing their Extremely poor service. He did offer to have it picked up and checked out by the same morons who almost killed us and I declined. I can Not at this time have any confidence at all in their bogus work.
Anyhoo, I've made a decision to follow through and give them the grief they so rightfully deserve.
Upon calling a local prominent attorney, I was informed there's not much they can do, as no injury resulted. What a pity.
I have since filed a complaint with the NYS Attorney's Office, NYS Dept of Motor Vehicles safety dept, and have a 3 page letter addressed to Mr. Blank , the VP of Honda's motorcycle division, which will be Express mailed to him directly on Monday.
I really have no problems with my goldwing. I tried to get it serviced properly, took it in for the recalls, everything Honda says.
I still love it!!
My problem is the Total Incompetence of this dealer. I truly think if it happened to me, it can happen to anyone.
This could have easily killed my darling wife and I, and we're not really ready to go yet.
Please for your own good, stay away from:
Western New York Cycle, Inc
6695 S Transit Road
Lockport, NY 14094
716-625-6111
Yours truly,
Brian Blazynski