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583 Posts
I limped my 07 GL1800 in to Denton Cycle Center, at closing time on Saturday 1/31, with the dreaded fork shift, blown tranny issue. I picked up my bike yesterday, Saturday 2/21, three weeks to the day after dropping it off. For the first week it was there the tech was out sick all week. So in two weeks time they had my bike tore down, that wasn't pretty to see, transmission opened up to identify the issue. One shift fork was charred and a few gears gone. The entire transmission was rebuilt, including all shift forks, gears, "dogs", and shafts to bring it back to life. On top of that I had the full meal deal Traxxion upgrade installed as the bike was already disassembled. All this in two weeks time and the bike runs and, most importantly, shifts better than it ever has, even better than the day I picked it up from the dealer brand new. So while this transmission issue is a problem for Honda, they never hesitated, or questioned any parts being ordered by Cycle Center. Does this absolve Honda from this issue, no. But in my case it was handled quickly, smoothly, and professionally by Cycle Center Center of Denton. I have my bike back and running like a Gold Wing should. A major tip of the hat to the folks at Cycle Center of Denton, Scott, Kenny, Carlos, Jimmy, and, most importantly, Johnny who work doggedly to get my bike done. Great folks, great dealer.